It was shown that ion thruster hollow cathode operation at high discharge current levels can induce reduced thruster lifetimes by causing cathode insert overheating and/or erosion of surfaces located downstream of the cathode. The erosion problem has been particularly baffling because the mechanism by which it occurs has not been understood. The experimental investigation described reveals the energies of the ions produced close to the cathode orifice can be several times the anode-to-cathode potential difference generally considered available to accelerate them. These energies (of order 50 eV) are sufficient to cause the observed erosion rates. The effects of discharge current (to 60 A), magnetic field configuration and the cathode flowrate, orifice diameter and insert design on the energies and current densities of these jet ions are examined. A model describing the mechanism by which the high energy ions could be produced when the anode-cathode potential difference is insufficient is proposed. The effects of discharge current on cathode temperature and internal pressure are also examined experimentally and described phenomenologically.